Reservations
From dates to a reviewed reservation.
A local reservation prototype underpins the plan: check availability, explain the quoted total and terms, then ask the guest to review before confirming.
A front desk AI in development for hotels
A voice assistant for hotel reservations. Explore a fictional booking, then see the front desk workflows we are building next.
Fictional demo hotel — no real reservation or payment.
The beginning
of a good stay.
A considered conversation.
A carefully reviewed reservation.
Courtesy in the conversation.
Clarity in the details.
Your team at the centre.
The idea
Hotel calls are full of small details that matter: a date corrected, a room explained, a request passed to the right person.
We are building Gustave to listen, ask one focused question and give the guest time to answer. The first local prototype centres on reservations. These are the workflows we are developing around it.
Explore the full capability planAround the front desk
Every workflow has a visible availability label. A plan is a direction, with qualification still to come.
Reservations
A local reservation prototype underpins the plan: check availability, explain the quoted total and terms, then ask the guest to review before confirming.
Property questions
Room details, restaurant hours and house policies for the selected property. When an answer is missing, the plan is to say so and offer staff assistance.
Requests during a stay
Capture a housekeeping or maintenance request, assign it and show when a team member accepts it. Staff acknowledgement and completed service are separate steps.
Staff assistance
Connect the caller to staff with the permitted context needed to continue. Accepted transfers and recovery when no one answers still need qualification.
Returning guests & direct bookings
Next, measure answered calls, verified bookings and cancellations. Later, explore repeat-guest recognition and consented follow-up with the right hotel connections.
The language of your guests
Our v0.2 evaluation plan covers Gulf Arabic, language switching and the details that matter in a reservation.
Planned for v0.2 · Evaluation pendingأهلاً وسهلاً
A warm welcome.
A written greeting, not a voice sample.
Human listening and reservation-detail checks remain part of the qualification plan.
An invitation to imagine
Two fictional properties. One carefully reviewed stay.
This is an illustrative walkthrough; a public voice demo is planned.
Fictional demo hotel — no real reservation or payment.
Simulated availability is planned for the demo. This page has no live availability, microphone access or booking actions.
The planned conversation asks for dates, guest count and room preferences, one focused question at a time.
Other scenarios in the v0.2 plan
These describe future workflows. Service requests need staff acceptance; transfers need a person to answer.
For your own front desk
Start with the calls your team knows best. Keep a few details ready for a future discussion about fit and a scoped pilot.
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